Mister Cocos Cake – Terms & Conditions

Thank you for choosing Mister Cocos Cake! These terms and conditions (“Terms”) govern your use of our services, including ordering cakes, scheduling deliveries, and browsing our website.

Ordering and Payment

  • Orders can be placed through our website, phone, or in person at our shop.
  • Full payment is required at the time of order for all custom cakes.
  • For pre-designed cakes, payment is due upon pick-up or delivery.
  • We accept major credit cards, debit cards, and cash.

Delivery and Pick-Up

  • Delivery fees apply and are based on the distance and order size.
  • We offer pick-up at our shop during regular business hours.
  • Someone must be present to receive the cake at the delivery time.
  • We are not responsible for damage to cakes left unattended upon delivery.

Changes and Cancellations

  • Orders can be changed or cancelled up to 72 hours before the pick-up or delivery date. A cancellation fee of 25% of the order total may apply.
  • Changes or cancellations within 72 hours of pick-up or delivery may not be accommodated.

Allergies and Dietary Restrictions

  • Please inform us of any allergies or dietary restrictions at the time of order.
  • We cannot guarantee that our cakes are completely allergen-free due to the presence of common allergens in our bakery.

Disclaimer

We strive to provide accurate information and descriptions of our cakes. However, we reserve the right to make minor changes to ingredients or decorations without prior notice. We cannot be held liable for any discrepancies.

Contact Us

If you have any questions about these Terms, please contact us at:

  • Phone: (+971) 56 152 7171
  • Email: info(@)cocoscacke.com

By placing an order with Mister Cocos Cake, you acknowledge that you have read and understood these Terms and Conditions.